"VERUS ITER" d.o.o. - "InfoMedulin" Tourist Agency

Useful information

OUTDOOR ACTIVITIES:

Inform your relatives or friends regarding the route or itinerary of your travels

Walk on marked paths and tracks

Ensure that you are carrying sufficient quantities of water

Prepare adequate clothing and footwear

Take a mobile telephone

Do not light fires

Do not throw cigarette butts and inflammable objects in the environment 


ON THE ROAD:

During the summer season avoid traffic jams (try to avoid travelling during weekends and holidays)

Drive well-rested

Adapt your driving speed to the road conditions and speed limits

In case of a traffic jam, be patient (carry a supply of water) 


ON THE SEA:

Do not expose yourself to dangerous conditions when swimming and diving

Expose yourself to the sun moderately and use suncreams

Do not overestimate your abilities

Follow the weather forecast 


HOLIDAYS AND NON-WORKING DAYS: 

1. January – New Year's Day

6. January – Epiphany

Easter and Easter Monday

1. May – Workers day

Corpus Christi

22. June - Antifascist Day

25. June – National Sovereignity Day

5. August – Victory and Thanksgiving Day

15. August – Assumption of Our Lady

8. October – Independence Day

1. November – All Saints' Day

25. and 26. December – Christmas Holidays 


CENTER 112: 

In case of accidents please call for assistance 112!

It is possible to call this number at any time of the day or night, irrespective of where you are in  the Republic of Croatia.

You will not be charged for calling 112.

The phone call to 112 is is possible to establish through all operators and all telephone equipment. 


CALL 112 IF YOU REQUIRE THE FOLLOWING: 

Urgent medical assistance

Fire brigade

Police assistance

Mountain rescue service

Urgent veterinary assistance

Help by other urgent services and operational safety and rescue services 


IF YOU NOTICE: 

Fire

Accidental release of dangerous substances, contamination of potable water, streams, rivers and the sea

Other occurances that may represent danger to life or health of people or animals, cultural goods and the environment 


WHEN CALLING 112, PLEASE TELL THE FOLLOWING: 

What happened

Where it happened

When it happened

Are there injured

What kind of injuries

What kind of help is required

Who is calling for help 


ELECTRICAL SUPPLY IN THE TOWN NETWORK: 

220 V; frequency: 50Hz 


MEDICAL ASSISTANCE: 

Hospitals and clinics are present in all bigger towns, while surgeries and pharmacies are present in smaller places. Foreign tourists who are ensured in their own country during their private stay in the Republic of Croatia do not pay for emergency medical  services if Croatia and the country from which they arrive have an agreement regarding social insurance, i.e. if they have contracted an agreement regarding the use of health services. Such health services (including transportation) refer to emergency cases and, as according to official regulations they are applied in the same way as for Croatian insurees, the foreign tourist therefore has the same obligations in paying health care participation. Tourists coming to Croatia from countries which do not have an agreement with the Republic of Croatia, shall pay the health services expenses privately. 


POST AND TELECOMMUNICATIONS: 

Post offices are open on weekdays from 0700 until 2100 hrs; in smaller places from 0700 until 1400 hrs while some operate in two shifts. In bigger towns/centres and tourist places the post office may be on duty Saturdays and Sundays. On all public phones prepaid telephone cards that can be purchased in post offices or newsagents can be used. Foreign countries can be directly reached from any public phone. www.posta.hr 


FIREFIGHTING MEASURES:

Check if you undertook all necessary measures to avoid starting a fire.

Do not throw burning or inflammable things into the environment.

Respect signs saying not to set fire.

Beware that your parked car does not disturb or close firefighting accesses or entrances.

What to do in case of fire?

The fire should be immediately reported to the firefighters by calling 193 or seek help by calling 112!

Use manual firefighting devices (if available) for initial extinguishing of fire but try to extinguish the fire only if by doing so you do not endanger your life as well as the life of other people.

Inform people from surrounding areas about the occurance of fire.

Evacuate people in a safe way.

Do not enter stairways if same is filled with smoke and do not use the elevator.

If due to smoke you can not leave the building, close all the doors and windows in order to avoid the entrance of smoke into your area.

If you are trapped in an apartment, wait by the window for firefighters so that they can see you since the firefighting trucks are designed for extinguishing fires from height FOLLOW THE INSTRUCTIONS GIVEN BY THE FIREFIGHTERS. 


SHOPS AND PUBLIC SERVICES WORKING HOURS:  

On weekdays most shops  are open from 08:00 – 20:00 hrs, while on Saturday and Sunday until 14:00 hrs, while in the summer season even longer.

Public services and business offices mainly operate Monday to Friday from 08:00 – 16:00 hrs. 

Radio news in different languages during the tourist season:

Croatian radio broadcasts on different stations programmes in different languages intended for foreign tourists. On Croatian radio's First Channel every day at 2005 hrs programmes in the english language are broadcast for a duration of 10 minutes. In the summer period on the Second Croatian Channel (98.5  MHz northwest Croatia and the littoral of Dubrovnik; 105.3 MHz Istra; 96.1 MHz Split; 98.9 MHz Makarska littoral; 93.3 MHz Gorski kotar), along with regular news in the croatian language every hour from 08:00 to 21:00 hrs, there is also news in the english, german,italian and czech languages, while HAK, will be broadcasting regular updates updated regarding state on roads. in english and german language  In that same period, at the hour, news and reports regarding the situation on Croatian roads are broadcast directly from the studio of the Austrian radio third channel, RAI Uno, British VIRGIN radio, radio Prague and the international programe of Croatian radio – The Voice of Croatia. Radio Prague keeps Czech tourists updated through regional radio stations: Radio Split, Radio Dubrovnik and Radio Rijeka. 


SEARCH AND RESCUE: 

In case of accidents on the mainland and at sea please contact 112 (universal number for all emergencies), while in case of accidents at sea call 9155 (National Central Office for search and rescue at sea) or 112. 


VETERINARY AFFAIRS: 

Croatia is covered with a network of veterinary clinics and surgeries. 


INFORMATION: 

Ministry of Agriculture, Fisheries and Rural Development, Veterinary Office

Web: www.mps.hr, E-mail: office@mps.hr 


IMPORTANT TELEPHONE NUMBERS: 

Emergency/First Aid: 194 

Fire brigade: 193 

Police: 192 

Assistance on roads: 987 

Enquiries for tel. numbers within Croatia: 11888 

Enquiries for tel. numbers abroad: 11802 

Weather forecast and road conditions: 060 520 520 

Croatian Automobile Association (HAK): 01 4640 800 


WATER: 

Water from the tap is potable in all parts of Croatia, apart from cases where water is pumped from a well bringing water up from a tank.

Inform yourself on the spot. 


PROTECTION OF THE ENVIRONMENT: 

Protection of biological diversity is in accordance with current EU Regulations. 

The Adriatic Sea is judged of high quality as per EU criteria. 

Should there be unexpected contamination of the sea by pollution, please inform Center 112. 

For additional information regarding the environment, contact the Ministry for the Protection of the Environment, Spatial Planning and Civil Engineering, Office for the Preservation of the Environment +385 1 3782 111, or email address:

zastita_okolisa@mzopu.hr and  www.mzopu.hr

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